Junior System Support Officer – Dongguan

Job Categories: IT
Job Types: Full Time
Job Locations: China
  • Use problem-solving and people skills to assure adoption of new system by users and swift resolutions to their technical problems
  • Assist regional or Global IT project deployment
  • Support process improvement 

As a Junior System Support Officer, you will help users as a skilled expert to troubleshoot, maintain and fix a wide range of digital and hardware problems. You will evaluate new technologies, test and deploy to users for improving efficiency, productivity and user experience.

How will you make a difference?

  • Provide support service to all users whenever necessary
  • Be responsible for hardware/software installation and troubleshooting
  • Provide software explanation to user for both old and new applications
  • Maintain the computer system and make sure if operates efficiently
  • Conduct and co-ordinate all kinds of IT training
  • Assist regional or global IT project deployment
  • Schedule upgrades and security backups of hardware and software systems

What are we looking for?

  • Diploma or above in IT related disciplines
  • Min. 1 year working experience in system maintenance and technical support
  • Good communication skills in English, Cantonese and Mandarin
  • Customer service oriented
  • Self-motivated, good analytical, communication and problem-solving skills
  • Able to work under stress to meet tight deadlines and handling multiple tasks

Why work for us?

  • Collaborative, fun and challenging work environment
  • Open, transparent and diverse culture with 25 offices worldwide
  • Double-pay, performance bonus, flexible working hours
  • Full healthcare insurance

At Otto International, it’s not just a job, it’s a mindset.

All data provided by applicants will be treated in strict confidence and used solely for recruitment purposes.

Apply for this position

Allowed Type(s): .pdf