OTTO International guarantees professional order processing at every step, from precise pre-production specifications to delivery at the destination. Compliance with top quality standards is a priority for us. Experienced professionals inspect random samples of the products to ensure they come up to the Acceptable Quality Level (AQL) for all quality criteria specified by the client. Additional quality control cycles may be performed in our inspection centers upon request. We school our quality assurance employees at our own training center.
Our suppliers undergo quality audits as well as social audits. This ensures compliance with the major ecological and social quality standards in Europe and the US. Experienced professionals on the ground handle all supplier management and communications. Each status update is entered in an active order management system, which clients can use to check on their order status at any time.